Contractor Scheduling Services | OnPoint Scheduling Solutions
Feel free to contact us anytime with additional questions or concerns by using the Contact Us form, email, or via call/text.
BOOK YOUR FREE CONSULTATION NOW! JUST CLICK ‘LET’S GET STARTED’.
onpointschedulingsolutions@gmail.com
863-276-9249 mobile/ 813-444-8911 business
FAQs
Frequently Asked Questions.
OnPoint Scheduling Solutions is a remote virtual assistant and operations support business. We work with small to medium based contracting companies, builders, and with other home-based services to assist them running their day-to-day office operations and lead handling.
Is My Data Secure?
Absolutely! We use industry standard encryption, store your data in a secure location, and never sell data to third-party organizations. Please see Privacy Report for more details.
If interested in using this service, simply fill out a form to Book A Consultation. You will receive a call at the time you requested and we will go over the needs for your company. After collecting all your information and what tasks you want completed, we can get set up in less than 72 hours.
We have three plans, based on what your needs are. Please see ‘Plans & Rates’ for details.
Yes! Every new client gets a 7-day free trial with their first month. Making it a 25% discount off the first month.
plan FAQ
Can I upgrade or downgrade my plan later?
Yes! You can switch packages at any time. Just let us know and we’ll handle the transition smoothly.
What if I go over the limits (like number of invoices)?
Additional invoices or higher volume work can be added for a reasonable extra fee. We’ll always discuss any overages in advance.
How do we communicate?
Primarily through email, text, phone, and your preferred project management tool. You’ll get weekly reports so you stay informed.
Is this service available only on weekdays?
Not necessarily. Availability needs can be discussed during onboarding and/or consultation.
.
What is the one-time setup fee and what does it cover?
The one-time setup fee is $150 (waived with a 6+ month commitment). It covers onboarding, training on your systems, CRM access setup, and creating custom processes that match your business.
How does CRM access work?
We charge a one-time $50 fee to be added as a user in your existing CRM (Jobber, Housecall Pro, ServiceTitan, etc.). Alternatively, I can manage everything in my own CRM and share regular updates with you at no extra cost.
Do I need to sign a long-term contract?
No. All plans are month-to-month. You can cancel anytime with 30 days’ notice.
How quickly do you respond to leads?
We aim for responses within a couple mins, and can even set up a dedicated cloud-based line to route incoming calls, if needed.
Frequently Asked questions.
This section provides answers to commonly asked questions, helping users find the information they need quickly and easily.
How do i book a consultation?
To access the form for a free consultation, just open the ‘Book a Consultation’ page linked in the top or bottom menus of any page of this site or access the links titled ‘Get Started’. Please fill out the form accordingly and select a date and time on the calendar. An email confirmation will then be sent to you. At the agreed time, OnPoint Scheduling Solutions will be reaching out via your preferred method of communication.
I’m not sure I need this. can i just try it out?
OnPoint Scheduling Solutions offers services for bi-weekly, and monthly service terms. Try us out for a week and see the difference we can make in your life. Also make sure you check out the Offers section of our Packages and Rates page to see if there is a deal you can take advantage of. There are great deals for first time clients especially!
What Kind of Business is This?
OnPoint Scheduling Solutions is a U.S. based remote business that would be categorized under virtual assistant or construction administration. We do everything from answer calls, respond to leads, pre-qualify prospects, schedule estimates etc. We help organize communication between clients, crews, subcontractors and builders, while also assisting with administrative tasks like invoicing, estimates, client agreements and schedule management. Please see our ‘Services’ page for a complete list.
i don’t want/need all the services listed in your package, can i pick and choose?
Absolutely! Everything we offer is 100% customizable to your company’s needs. During the onboarding call while setting your package up, we can discuss any tasks you would like accomplished, even ones not listed. We can offer as few as one task up to 100. We are very flexible and willing to work with you. Please see Services or Packages and Rates for more info.
How are payments taken? can i cancel?
Service payments are due on the date listed on your service agreement. If you cannot pay on the agreed upon date, please contact us to work out a plan of action. Services can be paid through our website under the Payments tab via all major credit or debit cards, PayPal, ApplePay, GooglePay etc). Payments can aslo be invoiced. Other payment methods are available if needed. Please remit payments by 8 PM on payment due date.
What Kind of People do these services work for?
OnPoint works with small or medium home-service based contracting businesses. We are also a small company, so commercial integration is not available at this time. This company was derived to assist people who also started their business employing a few people or even if it’s just them, integrate something to help them with the daily grind. Many people do not realize how many phone calls there are or how much paperwork is involved when just starting a business.
Perfect For:
*** These are just some examples of types of people OnPoint Helps, because this scope of the industry is so broad, only a few examples are named. Contact Us Today and see if we can help you!!
