We are a remote operations coordinator and virtual assistant for contractors, builders, and home service pro’s. From the first inquiry to project completion, we help contractors stay on top of schedules, communication, and daily operations

No, we can work with the systems you already have in place. We can be added into your existing CRM as a user, we use Zapier and native connections to automatically send updates into your CRM, or we can use Google Calendar, email/text and a shared spreadsheet.

We aim for responses within a couple mins of the inquiry. We also can set up call routing so if you can’t answer it will ring directly to us, set up a dedicated cloud-based line (incl in premium plan or for additional fee). We also offer a missed-call text-back service that would sent a text immediately to the home owner with a special message of your choosing (included in enhanced and premium plans).

There is an initial one time set-up fee of $150. This can be waived if you are paying for 3+ months up front. It covers onboarding, training on your systems, CRM set-up, custom processes & SOPs that match your business, and a trial run before launch.

Plans are billed monthly. You can upgrade, downgrade, or cancel anytime with 14 days notice. Please provide written notice of cancellation to via email melissa.berns@onpointschedulingsolutions.com

All plans and services are completely customizable. We build a plan around your actual workload, not a fixed package you don’t need. You can get just as little or as many tasks as is needed for your business. For a quote, please go to the book a consultation page and fill out the form and we can discuss the best fit for you and your company.

We are sure that you are going to love our services, so all first time clients are eligible to receive 50% off their first month. That’s a free two weeks of services! If you don’t love it, you can cancel and not renew your service with us.

You only give us access to what you feel comfortable with. A lot of programs allow you to add an additional user with limited access. We do not sell, rent, trade, or share your personal information with third parties for marketing purposes.
Information provided to us will only be used for purposes directly related to the services we provide to your business.

No payroll taxes, no benefits, no training time, no desk. You get the support without the overhead.

Improved organization, reduced administrative workload, and more time to focus on construction tasks.

Setup is simple and does not take long. After our onboarding call, systems can usually be up and running within 48 hours.

Yes. We are based in Lakeland, Florida, but proudly serve contractors across the entire United States.

I specialize in construction businesses. I understand contractor workflows. We offer professional communication with your customers. We offer flexible hourly or ongoing support with extended working hours including evenings and weekends. Fast response times. Confidential and dependable. 100% U.S. Based.