Our Services
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Services
01
Manage your entire schedule & coordinate with your crew’s availability and prevent scheduling conflicts.
- Schedule appointments for installs, estimates etc for customers
- Update calendar in real time
- Send reminders and appt confirmations
- Schedule project meetings
- Stay up-to-date with timelines
- Oversee crew schedules
02
Keep your CRM updated. Everything stays clean and accessible when you need it
- Update customer contact info
- Manage bookings
- Lead notes, job details, and customer history
- Project milestones updates
- Job status tracking
- setting automated follow-ups
- CRM updates and Clean up
- Email management
- inbox organization
- response and follow-up
- Folder organization and priority sorting
- creating tasks for client
- and vendor, client, customer communication
03
- Respond to all incoming leads from Google Ads, Facebook, your website, emails, and texts etc. often within minutes
- Immediate response to web forms, emails, and direct messages
- Initial lead qualification (budget, scope, location check)
- Estimate call booking & calendar management
- Intake note logging directly in your CRM
04
- Act as the bridge between you, clients, architects, subcontractors, and suppliers etc ◈
- This includes coordinating site meetings
- Managing design changes
- Keeping everyone aligned so jobs stay on time and on budget.
- Supplier follow-ups and material delivery tracking
- Subcontractor & trade schedule coordination
05
- Handle all client communication in your company’s professional tone
- Answer general questions regarding appts, warranties, upcoming services etc.
- Send forms, collect project details, and log into CRM
- Make sure clients feel cared for and informed.
- Send routine project updates, answer general client queries, and monitor shared communication channels
06
- Customer invoice preparation and distribution
- Payment follow-up reminders
- Administrative task management
- Data entry
- Digital file organization
- Document preparation
- PDF editing
- Spreadsheet management
- Vendor contact management
- General administrative tasks
Our Services
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More Services + add on tasks
07
Don’t have a CRM yet?
We’ll set one up for you. We’ll help you choose the right system for your contracting business, get it configured, and make sure it’s actually useful . You can track leads, jobs, clients, and follow-ups in one place instead of trying to manage multiple texts, emails, and spreadsheets. Perfect if you’re ready to get more organized
08
We help simplify the permitting process by preparing, organizing, and submitting permit documentation. Submissions for permits are under your contractor license, and will be done using your logins to the appropriate portals depending on city or county requirements
- Preparing permit application packets
- Completing permit forms using client-provided information
- Online permit submission where permitted
- Coordinating required documentation
- Tracking permit status
- Following up with permitting departments
- Organizing inspection schedules
- Communicating permit updates to project teams
- Managing permit records
- Coordinating revisions when requested
Note: We do not provide engineering, architectural, or legal services. Clients remain responsible for project accuracy and licensed documentation
09
- Discover what steps are required to do certain taks
- Write step-by-step instructions and include screenshots
- Create checklists for recurring tasks
- Format professionally with your branding
- Store in organized digital folder
- Compile all SOP into Main Operations Booklet
- Update as processes change
10
- Request lien waivers from all subcontractors and suppliers
- Track who has submitted and who hasn’t
- Follow up weekly with non-responders
- Organize waivers by project and date
- Create lien waiver log for each project
- Alert you to any missing waivers before payment
- Store in organized digital folder
11
- This service is included in Premium plan or can be added on to any plan or be purchased separately.
- Preparing bid proposal documents
- Formatting contractor estimates
- Organizing project scope
- Compiling required bid documents
- Proposal proofreading
- Client proposal packets
- Digital proposal delivery
- Follow-up communication after submission
- Maintain accurate records.
*Pricing, estimating, and final bid amounts remain the responsibility of the contractor.
12
- Set up professional business email (you@yourcompany.com)
- Create Google Workspace or Microsoft 365 account
- Set up cloud storage
- Create organized folder structure for projects, clients, finances
- Set up project management software (Trello, Asana, or Monday.com)
- Create templates for common documents (proposals, invoices, change orders)
- Set up e-signature software
- Training on how to use everything
Let’s Get Started
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Schedule a Free 15 minute consultation and see if this is the right fit for you.
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Plans & Rates
Want to check out what plans we offer and the low rates you can get them at?
Lead Generation
Interested in getting more customers added to your schedule or getting booked-for-you appointments done by us? Check out our lead lists and lead generation options.
How It Will Work
Want to discover how this works or learn about what we need from you to start with OnPoint Scheduling Solutions. Check out our How It Works section for more information.
Support
Need help with anything at all, or have questions, comments, or just need to get in contact with us?

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