Workforce Development Pitt Community College

Services

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Manage your entire schedule & coordinate with your crew’s availability and prevent scheduling conflicts.

  • Schedule appointments for installs, estimates etc for customers
  • Update calendar in real time
  • Send reminders and appt confirmations
  • Schedule project meetings
  • Stay up-to-date with timelines
  • Oversee crew schedules
  • Respond to all incoming leads from Google Ads, Facebook, your website, emails, and texts etc. often within minutes
  • Immediate response to web forms, emails, and direct messages
  • Initial lead qualification (budget, scope, location check)
  • Estimate call booking & calendar management
  • Intake note logging directly in your CRM
  • Act as the bridge between you, clients, architects, subcontractors, and suppliers etc ◈
  • This includes coordinating site meetings
  • Managing design changes
  • Keeping everyone aligned so jobs stay on time and on budget.
  • Supplier follow-ups and material delivery tracking
  • Subcontractor & trade schedule coordination
  • Handle all client communication in your company’s professional tone
  • Answer general questions regarding appts, warranties, upcoming services etc.
  • Send forms, collect project details, and log into CRM
  • Make sure clients feel cared for and informed.
  • Send routine project updates, answer general client queries, and monitor shared communication channels
  • Customer invoice preparation and distribution
  • Payment follow-up reminders
  • Administrative task management
  • Data entry
  • Digital file organization
  • Document preparation
  • PDF editing
  • Spreadsheet management
  • Vendor contact management
  • General administrative tasks

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  • Discover what steps are required to do certain taks
  • Write step-by-step instructions and include screenshots
  • Create checklists for recurring tasks
  • Format professionally with your branding
  • Store in organized digital folder
  • Compile all SOP into Main Operations Booklet
  • Update as processes change
  • Request lien waivers from all subcontractors and suppliers
  • Track who has submitted and who hasn’t
  • Follow up weekly with non-responders
  • Organize waivers by project and date
  • Create lien waiver log for each project
  • Alert you to any missing waivers before payment
  • Store in organized digital folder
  • This service is included in Premium plan or can be added on to any plan or be purchased separately.
  • Preparing bid proposal documents
  • Formatting contractor estimates
  • Organizing project scope
  • Compiling required bid documents
  • Proposal proofreading
  • Client proposal packets
  • Digital proposal delivery
  • Follow-up communication after submission
  • Maintain accurate records.

*Pricing, estimating, and final bid amounts remain the responsibility of the contractor.

Are You Ready To Finally Scale Your Business?

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How Much Can You Save by Switching to OnPoint Scheduling Solutions?

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Plans & Rates

Want to check out what plans we offer and the low rates you can get them at?

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Lead Generation

Interested in getting more customers added to your schedule or getting booked-for-you appointments done by us? Check out our lead lists and lead generation options.

Discover Options for Leads


How It Will Work

Want to discover how this works or learn about what we need from you to start with OnPoint Scheduling Solutions. Check out our How It Works section for more information.

How It Works


Support

Need help with anything at all, or have questions, comments, or just need to get in contact with us?

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10% off discount for all new clients