Workforce Development Pitt Community College

About Us

Our Focus is to Become the Behind -The-Scenes Support Contractors and Home Service Pros Can Rely On.


Earn your success based on service to others, not at the expense of others.

-H. Jackson Brown Jr.

Meet the Owner and Founder

I started OnPoint Scheduling Solutions to assist hardworking individuals. It is time to take care of them, like they take care of us. I want to help keep things organized behind the scenes, and give them something they rarely get: time with their family, and space to breathe again.

Small business owners shouldn’t have to choose between growing their business and being present for themselves and their families. It is all too often that they’re buried in calls and scheduling, missed messages, and paperwork. Trying to do everything alone is time consuming and leads to burnout, FAST.

I grew up watching my dad run a painting business and my mom hold everything together behind the scenes. My dad worked 70 hours a week and my mom did all the operations on the back end. She was a stay-at-home mom, and she struggled to raise my sister and I and still do everything for my dads company. They did everything right, but there was never enough time left for us as a family.

I’m the owner and founder of OnPoint Scheduling Solutions. I hold a degree in paralegal studies and bring over ten years experience in customer service, admin support, and sales. I have noticed many virtual assistant and remote office support roles are based in call centers overseas. OnPoint Scheduling Solutions is completely 100% U.S. based. We are located in Lakeland, Fl and strive to help the people in our community and beyond keep their small businesses running. I’m passionate about helping others and using my organizational and people skills to help blue collar workers get more time with their families and make more money. Life is already stressful enough, why make it harder on yourself?


Melissa Berns: Founder/Owner of OnPoint Scheduling Solutions

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Simplify Your Business & Get Back Your Time

Schedule your free 15 min consultation today, and see all the ways OnPoint can help you get back over 10 hours a week and scale your business.