Workforce Development Pitt Community College

Top Construction Solutions for Contractors

Scheduling • Lead Management • Communication • Coordination • Admin

Stop Losing Jobs Because Nobody Followed Up Fast Enough

We help contractors respond faster, book more estimates, catch up on paperwork and stay organized. Rather than hiring a full-time office employee, let On Point Scheduling manage the work for a 1/4 of the cost.

 Keep Your Projects Moving Without Chasing Every Lead and Details

─────

Manage your entire schedule & coordinate with your crew’s availability and prevent scheduling conflicts.

  • Schedule appointments for installs, estimates etc for customers
  • Update calendar in real time
  • Send reminders and appt confirmations
  • Schedule project meetings
  • Stay up-to-date with timelines
  • Oversee crew schedules
  • Respond to all incoming leads from Google Ads, Facebook, your website, emails, and texts etc. often within minutes
  • Immediate response to web forms, emails, and direct messages
  • Initial lead qualification (budget, scope, location check)
  • Estimate call booking & calendar management
  • Intake note logging directly in your CRM
  • Act as the bridge between you, clients, architects, subcontractors, and suppliers etc ◈
  • This includes coordinating site meetings
  • Managing design changes
  • Keeping everyone aligned so jobs stay on time and on budget.
  • Supplier follow-ups and material delivery tracking
  • Subcontractor & trade schedule coordination
  • Handle all client communication in your company’s professional tone
  • Answer general questions regarding appts, warranties, upcoming services etc.
  • Send forms, collect project details, and log into CRM
  • Make sure clients feel cared for and informed.
  • Send routine project updates, answer general client queries, and monitor shared communication channels
  • Customer invoice preparation and distribution
  • Payment follow-up reminders
  • Administrative task management
  • Data entry
  • Digital file organization
  • Document preparation
  • PDF editing
  • Spreadsheet management
  • Vendor contact management
  • General administrative tasks

─────

  • Discover what steps are required to do certain taks
  • Write step-by-step instructions and include screenshots
  • Create checklists for recurring tasks
  • Format professionally with your branding
  • Store in organized digital folder
  • Compile all SOP into Main Operations Booklet
  • Update as processes change
  • Request lien waivers from all subcontractors and suppliers
  • Track who has submitted and who hasn’t
  • Follow up weekly with non-responders
  • Organize waivers by project and date
  • Create lien waiver log for each project
  • Alert you to any missing waivers before payment
  • Store in organized digital folder
  • This service is included in Premium plan or can be added on to any plan or be purchased separately.
  • Preparing bid proposal documents
  • Formatting contractor estimates
  • Organizing project scope
  • Compiling required bid documents
  • Proposal proofreading
  • Client proposal packets
  • Digital proposal delivery
  • Follow-up communication after submission
  • Maintain accurate records.

*Pricing, estimating, and final bid amounts remain the responsibility of the contractor.

Simple Process. Real Results.

We also offer

  • Bid Package Prep
  • Invoicing
  • Full Office Setup
  • CRM setup
  • Bookkeeping
  • Permit Submission & Tracking etc. The services above are only a portion of the services we offer. Please see the ‘Services‘ page for a more comprehensive list.

Whether You need help with one task or a complete scheduling solution – OnPoint has you covered.

OnPoint Scheduling Solutions is a U.S.-based virtual assistant service specializing in lead management, appointment setting, client communication, project coordination, and back-office admin support for contractors, builders, and home service professionals.

We act as your remote operations coordinator. After a quick onboarding call, we integrate with your existing tools (or use shared systems) and start handling leads, scheduling, and admin tasks according to your processes. You receive regular updates and reports so you stay in control. See ‘How It Works‘ for more details.

  • Fast lead response & qualification
  • Appointment setting & calendar management
  • Client communication & follow-ups
  • Project coordination between clients, crews, and subs
  • Administrative support (invoicing, permits, bids, email management, etc.)


.

We have built three specialized plans based on needs, but it does depend on workload and support needs. Check out our Plans page for more information or get a custom quote. Book a free consultation and see how OnPoint Scheduling can work for your business.

Yes. We are experienced with Jobber, ServiceTitan, Housecall Pro, JobNimbus, Google Workspace, and many others

Monday
8:00 AM – 8:00 PM
Tuesday
8:00 AM – 8:00 PM
Wednesday
8:00 AM – 8:00 PM
Thursday
8:00 AM – 8:00 PM
Friday
8:00 AM – 8:00 PM
Saturday
8:00 AM – 4:00 PM
Sunday
Closed